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Elevator Malfunction

In the event that an elevator stops with passengers in it, please remain calm. Pressing the emergency button inside the cab will tell security which cab is malfunctioning and where it is located. The security officer will maintain two-way communication with passengers until help arrives.

If a power outage occurs, the elevators will stop momentarily and will return to the main lobby one at a time until all cabs have been grounded. Then one cab in each bank of elevators will continue to operate using the Building’s emergency generator.

In the event of a fire, elevators must not be used for evacuation. Please use the stairwells.